Delivery & Returns

Orders are shipped by courier within Belgium and the rest of Europe, on weekdays only. Outside Europe, write to us at isabellelenfant@gmail.com: we will check the options and the cost of delivery, and send you the invoice by email.

Pick-up is available at the Isabelle Lenfant studio in Brussels, by appointment.

You can change your mind within 14 days of receiving your piece, without giving a reason. Let us know at isabellelenfant@gmail.com, then send it back within 14 days, in its box and packaging. We refund the price of the jewel within 14 days; the cost of sending it back is yours.

Pieces made to your specifications — in gold or gold-plated silver made for your order, engraved, in a custom size or set with stones at your request — cannot be returned. Our Terms and Conditions give the details.