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Every piece is handmade in our Brussels studio once your payment is received. Allow two weeks for it to be made; when your order is ready to ship, we let you know by email.

Customer satisfaction is very important to us. Adjustment, repair or cleaning of your Isabelle Lenfant jewelry is part of our after-sale care. Please write to us first at isabellelenfant@gmail.com; once you have our confirmation, the pieces can be sent to the studio at your own expense.

If the piece you ordered does not fit, we exchange it once for the right size and send it back to you, with additional shipping costs. Further size adjustments are at your own cost.